Cleaned contacts have email addresses that have hard bounced or repeatedly soft bounced, and are considered invalid.
Cleaned subscribers are those where Mailchimp has determined that it isn’t possible to send campaigns to those email addresses. Importantly, the term Cleaned here refers to cleaned from your All Subscribers i.e. they are non-deliverable email addresses.
Deleting a contact that has unsubscribed or has a status of cleaned is as simple as: In your list, click the name of the person that you want to delete . Click Actions. Click Delete . TYPE DELETE (all uppercase). Click the Delete button.
The number of contacts you store across all of your audiences in Mailchimp . Your maximum contact count affects the price of your plan. Archived, cleaned , and deleted contacts do not count toward the price of your plan. A term we use to measure the number of email campaigns you send.
Mailchimp respects any contact’s request to be unsubscribed from your email marketing. Contacts can opt out of your marketing through the unsubscribe link in your email campaigns.
Yes. After you send an email campaign with Mailchimp , we track its delivery and clean bounced addresses from your audience. Sometimes hard bounces happen to valid email addresses. If a bounced address has recently engaged with your email campaigns, we won’t remove it from your audience right away.
When someone clicks the unsubscribe link in your email campaign, they’re automatically removed from the audience that received the campaign. Mailchimp scans for high unsubscribe rates because they can hurt your reputation and deliverability.
4 Tips to Keep Your Email List Squeaky Clean Make Sure Your List Has Good Hygiene. Performing a simple data check to correct misspellings and typos entered during the acquisition phase is the first step toward clean lists . Manage Bounce Rate. Monitor Feedback Loops. Remove Inactive Subscribers.
While you can delete bounced and unsubscribed contacts , it is a decision that you should carefully weigh. You no longer need these contacts in your account. You wish to keep your list clean and avoid any potential GDPR violations with contacts you no longer use. Click here to learn more about the GDPR.
Cleaned contacts cannot be archived , like unsubscribed contacts , but can be permanently deleted by creating a segment in the Data Management Tool.
As for privacy, Mailchimp informs us that it “doesn’t allow users to send email marketing to unsubscribed contacts. Customers have complete control over their audience, and customers who use Mailchimp primarily for email can archive or delete unsubscribed contacts so they won’t be charged for them.”
If you have more than one audience, click the Current audience drop-down and choose the one you want to work with. Click Manage Contacts drop down, scroll to the bottom and choose Data management tool. Check the box next to each contact you want to delete . Click the Permanently Delete button.
Contacts by type Subscribed Contacts opted in to receive your email campaigns. Non-subscribed Contacts interacted with your online store, but haven’t opted in to receive your email marketing campaigns.