Redeem an Online Access Code Go to Your Games and Software Library. Locate the code associated with your order. Enter in the code exactly as it is shown within the redemption process on the appropriate device (computer, console, or handheld device). Note: Make sure that your device has a stable Internet connection for installation or activation.
On the Manage Orders page, an order with a status of Pending might indicate an issue with the buyer’s payment method or a convenience store payment method. In some cases, our payment and order detail verification processes can potentially extend order processing times for as long as 21 days.
Go to the Amazon Pay website and log on to your Amazon Pay account as a customer. Your Account page appears, displaying your Account Activity, showing the most recent transaction at the top with Transaction Date, Merchant, Status and Amount.
Revise payment Go to Your orders. Find the relevant item or order and select Retry payment method. Select your chosen payment method and select Continue.
Some digital purchases require additional processing time, which normally takes less than 4 hours. If it’s been less than 4 hours since you placed your order, it’s likely in a pending status. This additional processing time is to protect your personal information and prevent fraudulent orders.
An Amazon PS4 digital code allows users to redeem it for numerous things compatible with a PS4, including digital games and gaming add-ons. PS4 digital codes purchased on Amazon can be redeemed immediately by accessing your “Games and Software Library” on Amazon .
Amazon Digital Services is a component of Amazon . An unidentified amazon .com charge for $0.99 is typical for applications. A persisting $2.99 fee is usually the Prime Members month-to-month charge for the Kindle Spare time registration for one kid. A $6.99 fee is for Kindle FreeTime is for approximately four children.
How to Call a Live Person in Amazon Customer Service Dial 1-888-280-4331. Say “ representative ” You will be asked to briefly describe an issue you are calling about. Say it in few words. After that, the automated phone system will connect you to a live customer service agent from Amazon .
Orders can stay in pending for up to 7 days. It is usually a credit card issue where the buyer has to update their credit card information. After 7 days, if the issue is not resolved, the item goes back into Active Inventory. Usually this happens because something is wrong with the buyer’s credit card.
Usually, when an amazon order has a pending delivery date it means that the item is temporarily out of stock or it was a pre-ordered item.
Note: If you place an order for an item sold by Amazon .com with a credit card , we won’t charge you until the order enters the shipping process. If you place an order from one of our third-party sellers, your card may be charged at the time of purchase.
The reason Amazon doesn’t automatically debit the money from your account is for two reasons. #1 the customer order may have been a mistake, so Amazon puts a 1 hour hold on the items to allow the customer to cancel the order if it was in fact a mistake.
Your account will be charged when the order enters the shipping process. If you pay with a credit card and the item you order is sold by Amazon .com or one of our Merchant partners, we won’t charge you until the order enters the shipping process.